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#1 RECOMMENDED PICK
Affinity MSP logo

Affinity MSP

Premier Partner
5.0(45 reviews)
NSW
15 minutes response SLA
Read reviews on:ClutchCloudTango

Affinity MSP is Australia's premier managed service provider, delivering enterprise-grade IT solutions with unparalleled expertise and support. With a proven track record of excellence, we provide comprehensive managed services tailored to businesses of all sizes across Australia.

SUPPORT OPTIONS
Remote Support
Onsite Support
STATES SERVICED
NSW, VIC, QLD, WA, SA, TAS, ACT, NT
STARTING FROM
$89per user/month
ProCare Lite
4 pricing plans available

Pricing Plans

Per-User Plans

ProCare Lite

$89/user/mo

Unlimited remote support and maintenance at an accessible price. Perfect for teams that don't need 24/7 or onsite support.

Unlimited remote support
Business hours monitoring
Microsoft 365 management
Email & server management
Patch management
Webroot security included

ProCare

$149/user/mo

Comprehensive IT support with 24/7 monitoring 365 days a year, unlimited helpdesk, and onsite support included.

Everything in ProCare Lite
24/7 asset monitoring 365 days
Onsite support included
Network & firewall management
Dedicated account manager
Strategic IT planning
Disaster recovery planning

ProCare Plus

$189/user/mo

ProCare with 24/7 support 365 days and advanced cybersecurity. Includes enterprise-grade endpoint protection and M365 backup.

Everything in ProCare
SentinelOne EDR protection
Barracuda email & network security
M365 backup
Advanced threat detection
Real-time incident response
Compliance reporting

Flexible Hourly Plan

Prefer to pay for IT support by the hour? Our TimeCare™ plan offers flexible pricing with no per-user costs.

TimeCare™

Flexible hourly IT support for businesses who prefer time-based pricing over per-user costs. Perfect for businesses with variable support needs.

Hourly Pricing
$1,750/month
10 hours @ $175/hour
Adjust monthly hours:5-20 hours available
5 hrs
$180/hr
$900/mo
10 hrs
$175/hr
$1750/mo
15 hrs
$170/hr
$2550/mo
20 hrs
$165/hr
$3300/mo
Minimum 5 hours per month
Unlimited remote support during hours
Business hours availability
Microsoft 365 management
Email & server support
Price decreases with more hours

Services Offered

Support

Helpdesk / Remote Support
Onsite Support
Server Management
Patch Management

Security

Cybersecurity (EDR/AV)
Email Security
Firewall Management
MDR / SOC
Security Awareness Training
Pen Testing / Vulnerability Scans

Cloud

Microsoft 365 Management
Backups / DR
Cloud Migrations (Azure)
Endpoint Management (Intune)
Data Analytics & BI

Networking

Network Management
VoIP / Phone Systems
IoT Device Management

Compliance

Compliance / Policies

Consulting

IT Strategy & Consulting

Certifications

ISO 27001
Microsoft Solutions Partner
AWS Advanced Partner
Azure Expert MSP
SOC 2 Type II
PCI-DSS

Industries Served

Finance
Healthcare
Legal
Education
Government
Technology
Retail
Manufacturing

Contact Information